Terms of service

These Terms of Service govern your use of nightshielddental.com, operated by NightShield Dental (ABN: 59 782 277 964), a consumer product brand selling self-fit oral appliances. NightShield Dental is not a dental clinic or healthcare provider.

1. Use of Our Website

You agree to use our site only for lawful purposes and in accordance with these Terms. You must not:

  • Use our site in any way that violates applicable local, national, or international law.

  • Attempt to interfere with the proper functioning of the site or access data not intended for you.

  • Impersonate any person or use a false identity.

2. Products & Orders

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit or cancel quantities purchased per person, per household, or per order.

  • Discontinue or modify products without notice.

3. Pricing & Payment

All prices are displayed in the local currency of your selected region and are subject to change without notice. Prices in non-AUD currencies are converted from Australian Dollars (AUD) and may vary slightly due to exchange rate fluctuations. The final amount charged will be determined at the time of purchase

You agree to provide accurate and complete billing and contact information. Fraudulent or unauthorised use of payment methods is strictly prohibited.

4. Shipping & Delivery

Please refer to our Shipping Policy for full details.

Estimated delivery times are not guaranteed and may vary due to factors beyond our control (e.g., customs delays, courier issues). We are not liable for delays in shipment once your order has left our fulfillment partners.

5. Returns & Refunds

Please refer to our 30-Day Satisfaction Guarantee and Refund Policy for full details on returns and refunds.

6. Intellectual Property

All content on this site including logos, images, product descriptions, and written material is the intellectual property of NightShield Dental or its suppliers. You may not use, reproduce, or distribute our content without our written permission.

7. Limitation of Liability

To the fullest extent permitted by law, NightShield Dental and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or misuse of our products

  • Inability to access the site

  • Inaccuracies in product descriptions or pricing

  • Delays in shipping or order fulfillment

All products are sold “as is” and are not intended to replace medical advice or treatment.

NightShield Dental products are intended for personal wellness use only. They are not medical devices and do not claim to treat, prevent, or cure any condition. By purchasing or using our products, you agree that NightShield Dental is not liable for any injury, loss, or damage resulting from misuse or improper application. Always consult a medical professional for health-related concerns.

8. Indemnification

You agree to indemnify and hold harmless NightShield Dental, its employees, and affiliates from any claims, liabilities, damages, or expenses arising out of your use of our site or violation of these Terms.

9. Disclaimer of Professional Advice & Third-Party Liability

The content on this website, including product descriptions, blog posts, FAQs, and customer support responses, is provided for general informational purposes only and does not constitute medical, dental, or professional advice.

Our nightguards are not professionally fitted dental devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you experience teeth grinding or any other health concerns, we strongly recommend consulting a licensed dentist or healthcare provider before using our products.

By using our site and products, you acknowledge and agree that:

  • You are solely responsible for how you use our products.

  • We are not liable for any injury, loss, or damage resulting from reliance on information provided on the site or use of our products.

  • We are not responsible for any third-party claims, including but not limited to legal, health-related, or regulatory consequences arising from misuse or misrepresentation of our products.